Mail your details or send a hard copy with full details to joinus@shreemaruti.com
FAQs
Ask Us Anything
Are there any other services I can get with Innodel?
Yes, Innodel also provides warehousing and end-to-end logistics solutions including drone deliveries to make your order fulfillment real quick.
What if I have returns or refunds?
With Innodel, you can easily manage returns and refunds by accepting them directly from the order tracking page. The funds are processed instantly.
Is there a mobile app?
Yes, we have a mobile application that lets you schedule your pickups at the tap of a few buttons. Download the app
Is PALLETit a technology?
PALLETit is a technology-powered service that uses an in-house tech stack to enable optimisation of your logistics.
Does PALLETit offer temperature-sensitive storage?
Yes, PALLETit offers frozen, refrigerated, and chilled warehouse capacity.
What benefits do I get from using PALLETit?
You get guaranteed on-time delivery, reduced RTO/ RTV, lower turnaround times for fulfillment, and much more. PALLETit is the only 3PL solution you will ever need for all your logistics needs.
Is the WMS used for PALLETit outsourced?
No, PALLETit’s tech stack is completely in-house.
Does PALLETit provide any of the Full Truck Load, Part Truck Load, and eCommerce Freight services?
Yes, PALLETit, being a 3PL, provides Full Truck Load, Part Truck Load, and eCommerce Freight services via its aggregated transport network.
Does Zlite require coding knowledge?
No, Zlite does not require any technical knowledge for you to open your online store. Just sign-up with Zlite and launch your store in minutes.
How quickly can I set-up my online store with Zlite?
Instantly! With our easy customizable themes you can launch your store immediately as you sign up.
What industries does Zlite cater to?
Zlite caters to a wide range of industries, including retail, hospitality, professional services, and more.
Does Zlite offer secure payment gateways?
Absolutely! Zlite provides secure and reliable payment gateways to ensure a safe online shopping experience for your customers.
Is Zlite compatible with mobile devices?
Yes, Zlite ensures your website is mobile-responsive, providing an optimal viewing experience across various devices.
Does Zlite provide customer support?
Absolutely! Zlite offers dedicated customer support to assist you with any questions or technical issues you may encounter.
What if I need help with logistics?
Zlite is a SMILe venture, and therefore, you get full support for eCommerce logistics from SMILe for your e-store.
What is Cold Chain Logistics?
Cold chain logistics are dedicated services to ship and fulfill temperature-sensitive orders such as foodstuff, drugs, and medicines, raw materials, perishables, etc.
How does technology help in cold chain logistics?
Technology helps automate the temperature regulation process in cold chain logistics. It also helps monitor freshness levels and send alerts if the ambient temperature is non-standard.
Can I customise my cold chain services?
Yes, Coldverse helps you customise your warehousing solutions, packaging, and products to help you cater to your customers better.
Which industries does Coldverse cater to?
Coldverse caters to a host of industries, including dairy, sea food, pharmaceuticals, specialised chemicals, eCommerce, etc.
Is cold chain logistics environment friendly?
At Coldverse, we use only the best environment-friendly refrigerants, so yes cold chain logistics at Coldverse is environment friendly.
How can I book my luggage for Travel Free?
You can either use the website or the mobile app to book your luggage easily online.
How do I know where my luggage is?
Travel Free provides you with a real-time tracking option that lets you know where your luggage is currently situated.
Where will my luggage get delivered?
We will deliver your luggage to the final doorstep destination that you specify while booking.
Does Travel Free deliver internationally?
Yes, Travel Free delivers to over 190 countries.
How will I know where my parcel is?
SMILe International Shipping services provide you with a real-time tracking option so that you always know where your parcel is and its route.
How do I book my parcel?
You can visit the SMILe website to book an international parcel now or download the mobile app for more convenience.
How many countries do you deliver to?
With International Shipping, you can enjoy delivery to 220+ countries.
Do you offer door-to-door services?
Yes, we offer excellent door-to-door services.
How do I start shipping with InnoFulfill?
You have to sign up, recharge your wallet, and start placing orders within minutes. Our Sales team will give you a call within an hour and explain all the details. In case of any urgent queries, you can send your requirements to sales@innofulfill.com and we will reach out to you at the earliest!
Is same-day delivery possible?
Yes, InnoFulfill provides the hyperlocal delivery service and same day shipping is possible depending on the delivery location.
I do not have a GST number yet. Can I still ship products?
You can provide your PAN card until you get your GST number and start shipping.
How many days will it take to get my COD remittances?
We have a weekly remittance cycle. You will get your weekly remittance on the first day of next week.
What if my store is not integrated with any e-commerce platform? Can I still ship with InnoFulfill?
Yes, InnoFulfill offers custom rest APIs that are easy to integrate seamlessly with your store.
Do I need to know how to code to integrate with InnoFulfill?
No, InnoFulfill offers ready to install customized rest APIs that connect your store with our platform. All you need to do is navigate to our channel integrations page that is easy to understand. In case you still face issues, you can contact our sales executive or write a mail to sales@innofulfill.com.
Will I be charged anything apart from shipping costs?
InnoFulfill levies zero charges/ costs to its clients. You only pay for what you ship.
Does InnoFulfill provide the shipping labels for deliveries?
No, clients must print the shipping labels and attach them to the orders before they’re handed over to our delivery partner.
Does InnoFulill provide packaging?
No, clients have to complete the package on their own before they’re handed over to our delivery partner.
How do I know my package has been successfully delivered?
InnoFulfill sends clients timely email and SMS alerts to keep them updated about their order status.
Will my customers get alerts about their order status?
Yes, we send SMS and email communication to customers at regular checkpoints to keep them informed of their order status.
What is the SMILe franchise program?
The SMILe franchise program is an opportunity for entrepreneurs to partner with Shree Maruti Integrated Logistics (SMILe), a brand with a 40-year legacy in logistics excellence. As a franchise owner, you’ll operate logistics and delivery services under the SMILe brand, benefiting from the company’s reputation and robust support system. Franchisees must set up an office on the ground floor in a road-facing building or complex with a minimum of 100 sq. ft. of space, ensuring accessibility and visibility.
What are the benefits of becoming a SMILe franchise owner?
Becoming a SMILe franchisee offers a range of benefits, including access to an established logistics network, advanced technology, and comprehensive training. Franchisees are also equipped with tools to enhance operational efficiency and customer satisfaction. If you have 2–3 years of experience in the courier and cargo industry, you’ll find it even easier to integrate with SMILe’s systems and start delivering results.
What initial investment is required to start a SMILe franchise?
The initial investment depends on the type of franchise model, such as last-mile delivery or hyperlocal services, and the chosen territory. This investment typically includes franchise fees, infrastructure setup costs, and working capital. Franchise owners must also procure vehicles for delivery operations, as they are integral to meeting customer expectations.
Will I have an exclusive territory for my franchise?
Yes, each franchisee is assigned an exclusive territory to avoid competition within the network and to focus on maximizing growth in their specific area.
What type of training does SMILe provide?
SMILe provides thorough training that covers logistics operations, customer management, and the use of proprietary technology platforms. This ensures that franchise owners, even those new to the logistics industry, can effectively manage operations and maintain service excellence.
Does SMILe provide marketing support?
Absolutely! Franchise owners benefit from both online and offline marketing support, including local promotional materials and strategic guidance to run successful community outreach campaigns.
What technology tools will I have access to?
As a SMILe franchisee, you will use advanced software for live tracking, order management, real-time alerts, and comprehensive reporting. These tools help streamline your operations and enhance the customer experience.
Am I responsible for hiring delivery agents and staff?
Yes, franchise owners are in charge of recruiting, training, and managing their teams. You’ll need a computer and reliable internet connectivity to handle these responsibilities efficiently and keep your operations running smoothly.
How do I apply to become a SMILe franchise owner?
Applying is simple. Visit our website or contact the SMILe franchise development team for guidance. Ensure that you meet the prerequisites, such as an appropriate office setup, vehicles for delivery, and technological readiness, before submitting your application.
What is the selection process?
The process includes reviewing your application, conducting an interview to assess your suitability, evaluating your proposed site, and finalizing the agreement. SMILe ensures that every franchisee is equipped and ready to uphold its high standards.